North of England Commissioning Support Unit

How we work

How we work

What makes us special is the combination of what we do – and how we do it…


We engage with patients

We have developed change programmes and communication tools that have been tried and tested to deliver improved outcomes and ultimately impact on services.

NECS Case Study Winter Self Care Patient Campaign

We deliver savings plans

We have made significant savings for example through Medicines Optimisation and the process also delivers patient benefits.

NECS Case Study Savings through Medicines Optimisation


We collaborate with customers

Through close collaboration with our customers and their member practices we have delivered an online system to easily and efficiently report all issues, concerns and incidents which affect patient safety and care.

NECS case study Implementing an incident reporting system


We analyse and interpret data

We have the tools available to enable our customers to view and monitor clinical information to improve patient outcomes and reduce overall health care costs.

NECS Case Study RAIDR Online Fracture Risk Tool


We are experienced in solving tomorrow’s problems today

Our experienced team can support customers to transform services through problem solving and specialist advice and guidance.

NECS Case Study 111 Transition

We innovate

We have delivered major benefits through innovative whole system service improvement projects.

NECS Case Study Managing Health Pressures

Did you know? In the North East and Cumbria we work with 11 Clinical Commissioning Groups providing services to over 3.5 million people.