Stephen began his career in the pharmaceutical industry before joining the NHS as a practice and fundholding manager in Deptford, South East London. In the mid 90’s, Stephen joined and later led the Lambeth, Southwark and Lewisham Multifund of 20 fundholding practices. In 1999 he migrated North and has since fulfilled various PCT Director-level positions in the north east including Managing Director of Middlesbrough, Redcar and Cleveland Community Services (MRCCS) where he prepared the organisation firstly for Foundation Trust status, then for life as an independent social enterprise. Immediately prior to his current role, he was interim Chief Executive for NHS Tees.
In his present role as Managing Director of NHS North of England Commissioning Support (NECS) he has been responsible for the development of a brand new type of NHS organisation that is both commercially sustainable and fit to become independent of the NHS. But, first and foremost, NECS exists to provide the best possible commissioning support to its Clinical Commissioning Group and Area Team customers.
“Setting up a new business within the NHS is an extraordinary opportunity. I am very positive about the future and about achieving our enormous potential to help transform services and improve the health and wellbeing of communities.”
BUSINESS INFORMATION SERVICES DIRECTOR
Ian has worked in commercial sectors including manufacturing, retail and consultancy before joining the NHS 14 years ago. Ian heads up a team responsible for delivering ICT, business intelligence and data management.
This directorate has accountability for all of NECS’ internal IT systems and business intelligence requirements as well as those of our customers. The Business Information
Services team includes ICT infrastructure management, ICT service desk and delivery, data management and business intelligence tools and applications.
“Business intelligence and ICT are crucial to running and transforming organisations and services. My challenge is to ensure we are at the cutting edge and giving customers innovative and creative solutions.”
Chris has 10 years senior finance experience in Health and has been fundamental to the standardisation of contract management delivery in the North East, supporting the CCGs in managing over 1,000 healthcare contracts worth £2.5billion.
Chris has expert technical knowledge of Payment by Result for emergency admissions, key health datasets and analytical programmes (e.g. SLAM, HES, SUS) and expert understanding of the different funding streams for health.
Chris is the end-to-end process owner for the NECS Business Intelligence contract management process.
CORPORATE SERVICES DIRECTOR
Michelle has worked exclusively in the NHS and her responsibilities involve leading on HR, organisational development and communications and other Corporate Services for NECS and external customers.
A key focus of this directorate is the design and implementation of the NECS Continuous Improvement System, in particular those processes around which NECS and the CCGs work together to transform commissioning intentions into defined services and projects. The directorate is also responsible for finding opportunities to improve quality and value and for driving cost efficiency internally within NECS.
“Relationships are at the heart of an organisation – having the right workforce and developing good communications with key audiences are crucial. Our challenge is to help our customers do just that.”
BUSINESS DEVELOPMENT DIRECTOR
Before joining NECS, David held a number of director level positions in commercial organisations for over 15 years providing NHS services and advising NHS bodies and teams across the whole of the UK with portfolios across IT, Change Management and Operational Management of clinical and non-clinical services. David’s NECS role involves driving commercial development, ensuring we look after current customers and identifying opportunities where NECS can make a difference.
His current portfolio includes NECS wide strategic development and sales as well as customer service delivery through our nationally recognised Healthcare Procurement team and a rapidly growing consulting business which is supporting customer organisations all over the country in responding to the need for change of all kinds
“We are in a really unique place to be able to offer something different – we have the best of the NHS combined with the best from commercial business and have blended these into our own unique offer.”
DIRECTOR OF COMMISSIONING SUPPORT OPERATIONS
With over 30 years NHS experience, Jackie’s career has encompassed clinical roles in nursing and midwifery practice and leadership, senior roles in operational service delivery and corporate services, including performance management and service improvement in large provider organisations. ln addition, Jackie has several years’ experience in a number of senior management roles in commissioning before taking up her current post with NECS.
Jackie’s team ensure the provision of high quality, customer-focused commissioning support services in clinical quality; medicines optimisation; service planning and reform; provider management and joint commissioning, and leads our Customer Programme Management Team of senior, experienced staff who manage the day-to-day relationships with our customers.
“This role enables me to bring together my own experience on the frontline with many years in management roles. It’s a privilege to be working so closely with our customers to improve healthcare for people.”