Using RAIDR to Support GP Practices

“I use RAIDR daily, primarily the Secondary Care dashboard to collect activity data for all of our CCG Practices. For example, last week I completed an audit for a Practice that had been identified as having high emergency admissions for one specific specialty. The same Practice requested a review of A&E and urgent care frequent users and again I used the Secondary Care dashboard to identify these patients for review. The information is easily extracted, available as and when I need it and saves time by not having to make repeated requests to an already busy information team. The tool helps to identify areas where savings can be made and where patient care can be improved. I usually log into RAIDR in the morning and use it throughout the day.”

  • Lead Manager, Demand Management, NHS County Durham CCG