Congratulations to the NECS ICT Programmes and Projects team who have been shortlisted as a finalist in the Outstanding Response to COVID in Healthcare category in the.LaingBuisson Awards.
About the project
The face-to-face care of patients during the COVID-19 pandemic placed GP practice staff at risk of infection.
An innovative solution was required to address the problem, and provide an effective way of treating patients with COVID-19 symptoms, who also needed treatment for other medical problems. NECS was asked to identify and implement a solution: appointment only ‘hot hubs’, where patients are assessed in a separate location, away from GP practices reducing avoidable footfall in practices.
NECS converted the estate for suspected and confirmed COVID-19 patients to be cohorted for appointments. This ensured hot and cold (non-COVID) areas were completely segregated, with separate entrance and exits. The IT infrastructure, networking capability and office equipment, including PCs, printers, telephony, furniture etc. were sourced and installed within 2-3 days. The project took 6 weeks and covered 47 sites.
The project affords access to safe and uninterrupted treatment in GP practices for over 2.5 million patients across the North East, despite the COVID-19 pandemic.
Valuable lessons learned have been documented and carried forward as preparedness for any future possible COVD-19 spikes or other epidemics, at which time the hot hubs will be a valuable tool in the NHS armoury.
About the awards
The awards take place in November in London. Good luck to the team!
More information about the LaingBuisson Awards is available here: