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Nicola Takes Part in the Hope Exchange

Monday 11th June 2018

Nicola Takes Part in the Hope Exchange

Nicola Seanor, the Lead for Health and Justice Commissioning Support is taking part in the Hope Exchange Programme.

The aim of the programme is to promote exchange of knowledge and expertise within the European Union and to provide training and experience for hospital and healthcare professionals

Nicola will take part in the month long exchange programme hosted by the NHS Leadership Academy with other healthcare partners in Europe where they can exchange models, practice, lessons learnt and expertise.  Areas of interest for that Nicola will explore are:

  • Exploring models of healthcare delivery within criminal justice in Spain
  • How the patient voice is incorporated into the commissioning cycle (particularly the ‘vulnerable’ patient such as an offender in a prison setting)
  • What does the commissioning framework look like within their criminal justice/health systems e.g. commissioners, providers, commissioning support, provider, stakeholders within criminal justice, Governors etc.
  • Benchmarking the Spanish ‘patient engagement’ system within health and justice against the NHS England approach to patient engagement
  • All of the findings from the 4/5 weeks will culminate in a presentation based on the ‘patient voice’ to the AGORA conference in Stockholm in June

In Spain healthcare workers are particularly renowned for their work on health promotion within the offender population, their blood borne virus programmes and their best practice model around the approach to secure settings (criminal justice and mental health) for children and young people.

This project provides the opportunity to improve outcomes for vulnerable patients presenting the prospect to  see ‘best practice’ and ‘lessons learnt’.  Any learning will be disseminated to the NECS Health and Justice Service, the wider NECS organisation and also to Health and Justice Area teams within NHS England across a national footprint.

There is an opportunity to understand a European perspective on ‘how to work with vulnerable service users’ (whose voice is often under represented within the NHS commissioning cycle).

The NHS (and Health and Justice) is undergoing a huge period of transformation with the delivery of the Five Year Forward View, the transition from commissioning as we know it now, to an Integrated Care System type approach and the introduction of sustainability and transformation plans.  This programme will facilitate the need for NECS and Health and Justice to learn from others, to grow, to change and to develop to become more efficient (supporting this idea of transformation).

Nicola will be visiting a range of stakeholders in various healthcare settings, as guided by Hope Programme Coordinators and The Worldwide Prison Health Research & Engagement Network (WEPHREN).

Plans include time spent with several secondary care facilities – hospitals in Vitoria and Barcelona, visiting some children and young people secure criminal justice settings (focusing on mental health need) and meetings with the Spanish equivalent of the ministry of justice where Nicola will be engaging with clinical specialists around the healthcare of geriatric prisoners, and other areas including ‘health promotion in prisons’ and ‘collaboration between health and justice stakeholders’.

Nicola’s exchange will take place for one month May-June 2018.

She will produce a weekly vlog which has a focus on the patient voice within health and Justice and how it is represented in commissioning/health service delivery in Spain.  This will be published on the WEPHREN website as well a link provided here.

Nicola’s first vlog – 15th May 2018
Please see Nicola’s first vlog on the WEPHREN website here:

Nicola’s second vlog – 25th May 2018

Nicola’s Third vlog – 1st June 2018

Nicola’s Fourth Blog – 8th June 2018