We’ve also supported the Urgent and Emergency Care Network (UECN) in developing Award Winning training packages to help upskill the workforce delivering Urgent and Emergency Care in a range of settings. The first being a package of training to help people who are in Mental Health Crisis. This training not only brings together health professionals such as Psychiatric Doctors and Mental Health Nurses but other agencies involved when a person faces crisis such as the Ambulance Service, Police and Social Care colleagues who are often the first point of contact. The multi-agency simulation training called “Respond” has been developed with the service user at the heart of it, not only helping developing the content, but involved in the training itself. Three scenarios have been developed, Crisis in a public place, in a private dwelling and on a Mental Health Ward. The training has not only attracted Royal interest with the Duke of Cambridge taking part in a workshop as a first responder himself, but is set to be rolled-out in other parts of the country. In addition to this, the UEC Network have worked with the North East Ambulance Service to develop Falls Prevention and Management training for staff working in Care Homes. Care Home staff across the whole region have now benefitted from over 115 courses aimed at improving skills on preventing falls and how to assess and treat residents who have fallen.