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Individual Funding Request Case Management

Facilitating robust funding decisions

Our highly experienced Individual Funding Request (IFR) Team provide you with expert advice, support and guidance to ensure delivery of robust decision making processes.

We offer:
• An experienced team who can provide you with support and guidance in developing and maintaining IFR decision making processes
• Access to and maintenance of bespoke systems to assist in facilitating decision making
• Tools and techniques to support CCGs in considering IFRs
• Access to established documentation to assist clinicians in decision making
• Management and monitoring of funding applications submitted
• Training and education for customers in relation to the decision making process and the tools used
• Patient and clinician query investigation and resolution
• Facilitation of clinical peer support to assist in decision making.

Our customers can be reassured that they are provided with up to date, consistent and fair decision making tools to support clinicians with the IFR systems. We can give you peace of mind that this robust system and process can reduce challenge from external parties. Customers can rely upon an experienced team to offer expert support and guidance to the development of new, and enhancement to, existing systems and practise.

How we’ve helped
Whilst currently delivering an IFR service to a number of customers across the North East and Cumbria, NECS have supported CCGs in further developing IFR process. New methods of effective working with local providers have been established to reduce the number of procedures that are carried out with limited clinical effectiveness. The web-based system and the staff working on IFR do a great deal to assist the decision-makers in their work.

Customer testimonial
“I think yourself and your colleagues have gone out of your way to work with the County Durham and Darlington CCGs over the last 3 months in refining the web-based system and using the system to deliver the Prior Approval Ticket process. I am very grateful for the work you have done on the Individual Funding Request system and in the development of the PAT process.”
Ian Davidson Medical Director North Durham CCG