We know that service provision must be continually reviewed, analysed and, where appropriate, redesigned to make improvements and benefit patients. We offer a wide mix of skills and specialist knowledge to help you with all aspects of service planning and reform.
• Expertise in approach and methodologies for continuous improvement e.g. lean
• Access to a wide range of subject matter experts
• Support for the whole planning cycle
• Horizon scanning in respect of policy changes and their implications
• Analysis and reviews to inform strategic objectives
• Developing and implementing commissioning plans
• Pathway and service redesign
• Monitoring, evaluation and tracking of benefits and improvements
Our ability to access information, best practice and specialist experts means that we can proactively help you with your service planning, implement changes and deliver continuous improvement and improved outcomes for patients.
How we’ve helped
A cross-organisation team from NECS produced a comprehensive quality and performance report to help commissioners gain a wide-ranging insight into a local acute provider. The results have supported South Tees CCG in developing Key Lines of Enquiry for improvement opportunities. Experts from our Provider Management, Clinical Quality and Business Intelligence teams worked together to collate data from a wide range of sources, covering areas including mortality, patient experience, safety, workforce, operational and clinical effectiveness and governance. This was analysed and benchmarked, where possible, across a comparative peer group. The Quality Information Report for South Tees CCG highlighted performance across a range of quality and performance indicators and identified areas of good practice and areas for development. This is informing future work and priorities.
“NECS produced a comprehensive benchmarking report detailing the performance position against a range of quality markers and standards. This report has been pivotal in formulating the CCG’s key lines of enquiry for the progression of improvement opportunities with the local Foundation Trust. The report was produced within a tight timescale and to a high professional standard.”
Craig Blair, Head of Commissioning and Delivery, South Tees CCG