To contact NECS, please complete the form or get in touch using the details below. Please do not send sensitive information, such as personal medical information.
NECS
John Snow House
Durham
DH1 3YG
E: necsu.websiteenquiries@nhs.net
IT Service Desk
For any ICT queries or issues, please contact the IT Service Desk directly at email: necsu.servicedesk@nhs.net
Complaints
Information about the complaints process including a leaflet and form can be found here: NHS Complaints Information
Freedom of Information requests
Please send Freedom of Information requests to england.contactus@nhs.net
Subject Access Requests
Please send NECS Subject Access and Subject Rights requests to necsu.foi@nhs.net
Finance team
Email necsu.finaccrequests@nhs.net
Media enquiries
For all media enquiries regarding NECS, please contact our media team.
For media enquiries related to North East and North Cumbria Integrated Care Board, please visit the ICB’s website
Freedom to Speak Up (FTSU) Guardian
If you’re a member of NECS (clinical and non‑clinical staff, agency staff, bank staff, contractor and/ or trainee) and want to raise a concern, you can contact our Freedom to Speak Up (FTSU) Guardian in confidence at necsu.ftsu@nhs.net
The FTSU Guardian is here to support NECS members, who want to speak up safely about concerns such as patient safety, workplace culture, or anything that doesn’t feel right.
If you are a patient, relative, or member of the public, please use the appropriate routes instead outlined on the Compliments and Complaints page.