System transformation and service redesign

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We utilise population health management (PHM) intelligence and insights to design and implement new care models and to facilitate service and pathway redesign.  

Our team provides expert knowledge, best practice, tools and capacity building to deliver system transformation, adopting population health management approaches.  

Our offer encompasses coaching, facilitating and leading of system-wide change programmes. We support stakeholder engagement and enable leaders to create collective visions and buy in, enabling momentum for change across the system through the provision of the latest concepts, tools and techniques. 

We offer a whole system approach to the re-design of services and pathways, ensuring all statutory requirements are met and projects are delivered to agreed scope, timescales and within business case. This includes the management of unwarranted variation and maximising efficiency and effectiveness across primary, community and secondary care.  

As one of our customers, you will benefit from the collaboration within NECS. We work closely with colleagues to support the development of a PHM approach, where specific skills ensure that intelligence and insight drives service transformation and change to improve health outcomes and tackle health inequalities.  

“I thought I would just take the opportunity, as we approach the end of our project collaboration, to express my very sincere thanks for the work that you and your team have done for and with the Trust over the last several years. I have seen first-hand the work done by NECS in support of us and the wider health economy, from the Success Regime to the work on the System 2020-2024 Strategy – Building Integrated Care. Your staff have integrated exceptionally well with the Trust Delivery Support Team and have produced, often at short timescales and under significant pressure, some outstanding work.” 

David Allen

Head of Delivery Support, North Cumbria Integrated Care NHS Trust