The Health and Justice Information Service (HJIS) is a national programme in England to implement the complex upgrade to the national prison health care system, SystmOne, and bring it up to date and in line with other clinical systems in use in the community.
The ownership of the programme lies with NHS England which has commissioned the NECS HJIS team to manage the upgrades to SystmOne across the English Health and Justice estate, in the following settings:
- Adult prisons (male and female)
- Young Offender Institutes (YOI)
- Immigration Removal Centres (IRC)
- Secure Training Centres (STC)
- Secure Children’s Homes (SCH)
Our offer
Our HJIS team provides an expert and dedicated team of project managers, trainers and system specialist to deliver this wide-ranging and complex programme of work in a challenging environment.
The HJIS team is responsible for delivery of the programme, as well as the extensive preparation and training required to get the sites to the state of readiness and compliance for implementation of the new system functionalities.
Preparation has included ongoing data quality improvements, tracing and allocation of NHS Numbers, enabling the use of Smartcards and redesign and deployment of national clinical templates.
The benefits
There are around 19,000 active users on prison SystmOne supporting over 80,000 residents across more than 120 Secure Residential institutions in England. The ongoing upgrade to the clinical system is improving the care of patients within these institutions.
The work of HJIS team has brought significant benefits:
- Personal Demographic Service (PDS)
- National Clinical templates
- Children and Young People’s Estate deployments
- GMS and GP2GP
- Training and Support.
An ongoing rigorous programme of end user training is continuously being delivered to all sites nationwide, to maintain the gains in data quality standards and support healthcare users as the new upgrades get embedded in their business-as-usual processes.
An E-Learning platform with training videos, comprehensive guidance and documentation on key system functionalities has also been developed by the HJIS team for use by healthcare users.
“Angela and Steph from the NECS HJIS team are always very helpful, knowledgeable, and supportive. During the GMS roll-out, it was a very different way of training for our teams (on MS Teams) as they are used to face to face training, but Angela and Steph adapted their ways of interacting and engaging with the healthcare teams, to ensure the project was rolled-out as smoothly as possible. They followed this up with a lot of support and ad-hoc training where required. They are very approachable and feel like part of our extended team. Their professionalism and dedication are a credit to NECSU.”
Case studies
HJIS e-Learning Portal
Challenge Healthcare teams within the secure and detained estate are very busy, often struggling to attend traditional, face-to-face training sessions. In order to ensure access to training materials and advice and guidance on using SystmOne at difficult times, e.g....
GMS, GP2GP and SCR upload within the Secure and Detained Estate
Challenge GMS (General Medical Services) registration is the mechanism by which patients are registered at their community GP surgery, and it is this functionality that allows the electronic transfer of patient information between clinical systems, the GP2GP transfer....
HJIS Data Quality Improvement Work
Challenge The contract was awarded in 2016 to The Phoenix Partnership (TPP), supplier of SystmOne. The North East London Commissioning Support Unit (NEL CSU) Health and Justice team was then commissioned to manage the preparations for a new system and delivery of new...
SystmOne upgrade
Challenge The Health and Justice Information Service (HJIS) is a national programme in England to implement the complex upgrade to the national prison health care system, SystmOne, bringing it up to date and in line with other clinical systems used in the community. ...
Contact the team
Elinor Taylor
HJIS Programme Manager
elinor.taylor@nhs.net