
How Torbay Council achieves 100% compliance with Health and Care Act 2022: Adult Social Care information provisions utilising Capacity Tracker
The challenge Sarah McPherson, Commissioning Support Officer at Torbay Local Authority, shares how the council engages adult social care (ASC) providers to ensure they achieve 100% compliance with the Health and Care Act 2022: Adult Social Care information provisions....

Becoming Disability Positive at work
The challenge The NHS England London Equality & Inclusion team asked us to help introduce their new initiative encouraging staff to be confident in sharing their disability status and getting individualised support. Our response We contacted the NHS disability...

‘#CutCovid’ CYP awareness campaign
The challenge Previous work indicated that Covid messaging was failing to reach and inform older children and young people living in Medway. A key challenge was to come up with new and creative ways of framing evolving guidance that appealed to older children and...

Increasing awareness of maternity services in North Central London
The challenge North Central London LMS (NCL LMS) needed to increase awareness of the new personalised maternity services website across North Central London. Our response We researched the local population and identified that Facebook and Google were the most suitable...

Saving lives with cervical screening: NECS for NHS England
The challenge The NHS Cervical Screening Programme aims to reduce the number of women developing cervical cancer in England, by improving the uptake of cervical screening, enabling the early detection and treatment of disease to reduce mortality rates. In October...

Delivery of HCC surveillance
The challenge Trusts often find the management of hepatocellular carcinoma (HCC) liver surveillance patients to be a challenge as patients require regular surveillance over a long period of time and it can be difficult to manage the logistics of where a patient is...

NTHFT discharge project
Challenge OPTICA (Optimised Patient Tracking & Intelligent Choices Application) is a secure cloud application, built by NECS in collaboration with health and social care. It tracks all admitted patients and the tasks relating to their discharge in real-time...

Reducing re-admissions
The challenge NHS Derby & Derbyshire ICB has monthly Community Disciplinary meetings with GP Practices. It was agreed that they would look to identify frequent A&E attenders from the surgeries covered, to support anyone who was making unnecessary visits to the...

Waiting Well York HCP
The challenge As the elective waiting list continues to increase and with patients waiting longer for their operations or procedures, York Health and Care Partnership, working alongside Nimbuscare, wanted to reassure patients that they had not been forgotten. They...

SystemOne upgrade
Challenge The Health and Justice Information Service (HJIS) is a national programme in England to implement the complex upgrade to the national prison health care system, SystmOne, bringing it up to date and in line with other clinical systems used in the community. ...

NECS Covid remote access
Challenge To enable efficient and safe working during the COVID-19 pandemic, the ICT Service Delivery team at NECS was asked to rapidly mobilise a Use Your Own Device (UYOD) Remote Access solution within NECS itself. The objective was to provide additional remote...

Procurement for Prisons
The challenge A large number of contracts which provided healthcare services to Her Majesty's Prisons (HMP) in the North West locality were due to expire and the NECS Healthcare Procurement team was asked to lead the procurement of new services for NHS England and NHS...

Data Quality programme
The challenge The Data Quality (DQ) programme started in the summer of 2021 and NECS was commissioned to support acute providers to improve the accuracy of their waiting list data. The programme specifically wanted to: Ensure system capacity was utilised only for...

National Elective Restoration team
The challenge The National Elective Restoration team within NECS plays a vital role in supporting the delivery plan for tackling the substantial backlog of NHS care, which sits at the highest number of people waiting to receive planned NHS care since records began in...

Advice and Guidance
The challenge Advice and Guidance (A&G) services are central to the vision outlined in the NHS Long Term Plan of 'one click away' specialist advice and guidance for GPs, linked to the aim of reducing face-to-face outpatient appointments (NHS England &...

Pharmacy Workforce
The challenge Over recent years, the primary care pharmacy workforce has changed significantly, due to a range of national healthcare policy developments. As a result, there have been changes in employment models, leadership capacity, and career development. Due to...

NHSE Midlands Elective recovery
The challenge An NHS England and Improvement (NHSE/I) review in July 2021, highlighted that if no intervention or action was taken by March 2022, 51,568 patients within the Midlands would be waiting over 104 weeks (104+) for their elective surgery. Pressure on the...

JUCD Workforce Development plan
The challenge Joined up Care Derbyshire (JUCD), the Integrated Care System (ICS) for Derbyshire, had 11 teams of Business Intelligence (BI) professionals spread across the organisations that formed part of the ICS. JUCD wished to develop a hybrid BI function to...

NICE strategy review
The challenge NICE developed its current Implementation Strategy in 2017 to support the effective use of NICE guidance and standards. NICE wished to publish its new Implementation Strategy in December 2021, to support the delivery of strategic Pillar Three 'Effective...

Prevalance of obesity in Tees Valley
The challenge Tees Valley Combined Authority wanted to determine whether the prevalence of obesity in the Tees Valley is greater than in other areas of the UK, what the causes might be and the impact upon the economy of the region. Our response NECS carried out a...

Chartered Society of Physiotherapy Workforce Demand project
The challenge NECS's Business Analytics and Insight team was commissioned to work with the Chartered Society of Physiotherapy (CPS) in England to analyse the size of the physiotherapy workforce needed to deliver NHS policy commitments in England, This was to include...

Development and adoption of PHM
The challenge Suffolk and North East Essex (SNEE) Integrated Care System (ICS) sought a partner to support the development of, and to accelerate the adoption of, Population Health Management (PHM) across their localities.Our response NECS analysts initially...

Covid-19 response
The challenge In March 2020 at the early stages of the COVID-19 global pandemic, Durham County Council partnered with NECS to adopt a Population Health Management (PHM) approach to support the COVID-19 response. The challenge was to use PHM to: Identify patient...