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Enhancing commissioning decisions and patient care

RAIDR - rapid actionable insight driving reform

RAIDR is our healthcare intelligence tool, developed in collaboration with clinicians to provide a single portal for all your needs. It puts you in total control, with all the information you need at your fingertips.

RAIDR enables you to navigate, select and drill down to gain intelligence, from high level trends to detailed patient level data. Development of RAIDR started in 2009 to support Practice Based Commissioning and has evolved since to support the ever changing NHS landscape, most recently supporting the developing intelligence requirements of Integrated Care Systems (ICS). RAIDR provides a system wide view of patient activity to improve patient management and pathway design.

What does RAIDR offer:

  • RAIDR provides healthcare professionals in commissioning and primary care with a single portal for all their information, integrating previously isolated data sources
  • RAIDR is very flexible, allowing users to navigate, select, and drill down to gain intelligence in a wide variety of ways, from high level trends to detailed patient level data
  • RAIDR provides a range of risk stratification tools that support Population Health Management approach across integrated care communities and partnerships
  • Local and national benchmarking of key quality and performance indicators
  • System wide view of urgent care activity, to improve patient management
  • Validating practice data quality autonomously, without the need to commission this service from an outside supplier
  • Identifying patients with a high number of attendances e.g. at A&E, who could potentially be signposted to a more appropriate care pathway
  • Maximising the utilisation of practice budgets directly through the monitoring of prescribing spend
  • Primary care data taken directly from GP practice systems is displayed in a way which supports practice management in data quality and service delivery
  • Powerful intelligence on patient pathways by linking GP data to secondary care data and presenting it in a series of flexible, fast and easy to read dashboards
  • Dynamic, easy to use risk stratification tools using multiple data sources. RAIDR provides comprehensive information to clinicians utilising proven predictive models, enabling enhanced patient outcomes and driving down cost
  • With our highly resilient and reliable technical infrastructure data is held and managed to the highest data quality standards.

How we’ve helped

  • Supporting CCGs in being able to carry out audits of Emergency  Admissions across their patient populations.
  • Utilising Secondary care and 111 data to identify vulnerable patients.
  • Improving patient care, reducing the expected number of patient strokes, through our Primary Care Atrial Fibrillation (AF) case finder.
  • Creating efficiency savings for our Prescribing and Medicines Optimisation team by removing duplication and simplifying the process of reporting.
  • Identification of data quality concerns for dementia patients utilising RAIDR Dementia case finder.
  • CCG audit on reducing emergency admissions for care home patients.

Secondary care audits
“This year the CCG are focusing on reducing emergency admissions, we have already made excellent progress on reducing referrals so we wanted to build on that success. We focussed on Emergency admissions with a zero length of stay. In the CCG our practices are segmented into Hubs, we identified in one particular HUB we had a high level of paediatric spells, particularly in certain practices. We utilised the secondary care dashboard to identify admission method for each of these patients, to identify if they came from A&E or directly referred from a GP.

Previously this piece of work would have taken a number of weeks as we would have had to log into each practices clinical system to identify the reason for admission using the notes section. Whereas now this has taken half a day – we couldn’t do without RAIDR, it really is invaluable to the work we are doing with the Hubs. Durham Dales Easington Sedgefield CCG – Delivery Lead

Care Quality Commission

Manchester Health and Care Commissioning recently took part in a CQC review around older people and the integration of Health and Social Care. As part of this, analysis was undertaken on trends in A&E attendances and emergency admissions for care/nursing home residents.
“We utilised information on RAIDR as we were unable to do any trend analysis using our own data feeds because they only hold a “current” snapshot of people who are residents and so we weren’t able to determine who was a care/nursing home resident in the past. RAIDR is able to easily flag care/nursing home residents by linking postcodes of the care/nursing homes to secondary care datasets and was invaluable in this piece of work”.

Dementia Case Finding RAIDR enables patients who potentially have dementia to be identified. The dementia case finding tool identifies patients with dementia diagnosis in secondary care but no diagnosis in primary care; and also patients who have anti-dementia drugs prescribed but no diagnosis of dementia recorded on their GP records. The case finder assists in meeting the needs of the growing number of patients suffering with dementia as well as ensuring such patients are included for QOF prevalence payments. The tool also supports practices with the National Dementia Diagnosis Improvement programme work.

The benefits include:

Intelligence at your fingertips – delivering results across the whole health sector.

  • Up to date and easy to use integrated information informing evidence based reporting about patient care and priorities.
  • System wide view of patient activity to improve patient management and pathway design.

Benefits of the daily Urgent Care dashboard

“Our practice uses the RAIDR Urgent Care Dashboard on a regular basis to help monitor all of our patient’s admissions and discharges. It’s an easy way to review all of our patients and it ensures that we don’t miss a patient that would benefit from a review at the surgery. We no longer have to rely on receipt of the discharge summary from the hospitals, which are often received late, and with all this information at our fingertips we can make early contact with a patient to address potential issues. This could easily avoid further admissions to hospital”.

“RAIDR is a fabulous example of NHS innovation at its very best. A product built by the NHS for the NHS. A business intelligence platform transforming vital data into accessible information into precious intelligence helping to answer the elusive ‘so what’ question. We are especially proud of the extent to which RAIDR has become adopted, RAIDR is now being used across the whole country. Time and time again being compared with the best commercial products in the market place, and time and time again coming out on top. We are immensely proud of what RAIDR has achieved but we are hugely ambitious – and so are our customers who, through our vibrant user group, inspire us to push RAIDR on and on” Stephen Childs, Managing Director, North of England Commissioning Support

Find out more about RAIDR