Provider Management

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Contract management plays an integral role in providing assurance that services are delivered and monitored to ensure value for money and quality of care, by holding providers accountable to agreed standards.

Our team will collaborate with you in an integrated way to provide a bespoke service to meet your business needs.


Our offer

  • Contract management support
  • Relationship management
  • Contract management platforms / digital solutions
  • Reviewing healthcare and non-healthcare contracts
  • Contract diagnostics
  • Mobilisation of services and contracts
  • Contract management training
  • Programme and project management support
  • Performance management assurance
  • Performance / service diagnostics
  • Delivering and supporting all elements of the commissioning / planning cycle
  • Service reviews / pathway redesign
  • Continuous improvement and process review
  • Patient facing customer services.

Our experience

  • NENC ICB – provision of contract management services in respect of acute, ambulance, independent sector, community services, partnership agreements with local authorities and All-Age Continuing Care.
  • North Yorkshire CCG – provision of contract management support for GP practice, Federation and CHC contracts.
  • Provider Collaborative (West Yorkshire Adult Secure, West Yorkshire CAMHS and Humber) – provision of contract management support to Mental Health Provider Collaboratives.
  • Integration Durham County Council – streamlined and integrated contracting processes, implementing a standard set of methodologies and tools enabling a single robust, coordinated approach to contracting and assurance across health and social care.
  • NHS England – provision of contract management (including transformation, commissioning and delivery) support for non-custodial services.
  • Tees Valley Area (NENC ICB) – transport booking service for patients requiring transport to and from outpatient appointments and choice / onward referral service for MSK conditions and cataract procedures.
  • COVID Transport Hub (County Durham) – provision of a patient booking transport service for patients eligible for COVID vaccinations.

Contact the team

We would welcome the opportunity to discuss how our contract management services can support your services and organisation. Please contact:

Andrew Beamson

Senior Provider Management Lead