Case Studies

Tees Valley CCG Practice Manager I think the project was deployed very well. The last few days were very stressful but that is to be expected. The staff where surprised by how much they had learned and in fact the switch over was relatively painless. I cannot thank the project team enough as they worked very hard and kept us on track through a very complicated process. Laura was just amazing, and we felt Paul Cawgill went above and beyond for us. Together the whole team delivered the project on time and with very few hiccups.

"New governance guidance on improving access to Primary Care identified areas that our Practice needed to focus on. Among them was A&E usage, unplanned admissions and 111 calls. Using RAIDR's Patient Activity dashboard, I was able to investigate further and collate the information needed."

"Thanks Jackie - you were so very helpful and efficient."

Obesity is a serious health concern which increases the risk of many other conditions, including type 2 diabetes. At Leeds CCG, we utilised RAIDR's Primary Care dashboard to support our weight management programmes. With just a few clicks we could look at population prevalence in relation to high BMI and related long-term conditions and then drill down to patient level data showing clear NHS numbers. A great feature of the dashboard that PCNs found invaluable was the ability to create and define specific cohorts of patients who fell into these categories, which led to individuals being identified who required enhanced care plans.

The support that we received was tailored to fit the needs and ethos of our organisation. Tricky conversations were handled sensitively and we were left with some clear recommendations and tools that will support not just this programme but future work.