Case Studies

Just logged in and wanted to provide some instant feedback – seamless to log in and dashboard on first viewing is highly relevant and helpful wearing my PC/LP hats. Sure, there will be lots of questions but really appreciate all the efforts, unseen hard work and what appears to be a really well-informed end user experience in how the system has been redesigned.

Working with the NECS team has been a breeze. Right away, it was clear that we spoke the same language and the team were able to hit the ground running. The NECS team have communicated well with our team and been able to work independently on really important projects and have delivered on key priorities for the Trust. When the team pick up a new task, I’m always confident that the end product will meet requirements, will be of a high standard and will have been built using a methodical approach. The team have a wealth of experience and technical knowhow, are professional and have a can-do attitude. I wouldn’t hesitate in recommending NECS’ support.

We set out a brief to create a new brand and identity for Humber and North Yorkshire Health and Care Partnership. We also required a new website to match the refreshed identity of the Partnership and to host statutory requirements of the Integrated Care Board (ICB). The team at NECS worked with a design and website agency to gain insight from stakeholders before developing some initial concepts. A selection of these concepts were refined and presented to partners within the Partnership before a final selection was made. The new brand provides a recognisable, engaging and visually appealing identity which went live on 1 April 2022 and has generally received a positive response from colleagues, partners and stakeholders. A website was developed alongside this brand to meet the needs and functionality required and is also visually appealing and has been well received.

Tees Valley CCG Practice Manager I think the project was deployed very well. The last few days were very stressful but that is to be expected. The staff where surprised by how much they had learned and in fact the switch over was relatively painless. I cannot thank the project team enough as they worked very hard and kept us on track through a very complicated process. Laura was just amazing, and we felt Paul Cawgill went above and beyond for us. Together the whole team delivered the project on time and with very few hiccups.

"New governance guidance on improving access to Primary Care identified areas that our Practice needed to focus on. Among them was A&E usage, unplanned admissions and 111 calls. Using RAIDR's Patient Activity dashboard, I was able to investigate further and collate the information needed."

"Thanks Jackie - you were so very helpful and efficient."