Case Studies

"New governance guidance on improving access to Primary Care identified areas that our Practice needed to focus on. Among them was A&E usage, unplanned admissions and 111 calls. Using RAIDR's Patient Activity dashboard, I was able to investigate further and collate the information needed."

"Thanks Jackie - you were so very helpful and efficient."

Obesity is a serious health concern which increases the risk of many other conditions, including type 2 diabetes. At Leeds CCG, we utilised RAIDR's Primary Care dashboard to support our weight management programmes. With just a few clicks we could look at population prevalence in relation to high BMI and related long-term conditions and then drill down to patient level data showing clear NHS numbers. A great feature of the dashboard that PCNs found invaluable was the ability to create and define specific cohorts of patients who fell into these categories, which led to individuals being identified who required enhanced care plans.

The support that we received was tailored to fit the needs and ethos of our organisation. Tricky conversations were handled sensitively and we were left with some clear recommendations and tools that will support not just this programme but future work.

“Using RAIDR's Primary Care dashboard, in just a few clicks I was able to quickly identify nine patients with potential AF who weren’t being treated, I emailed staff in practice to check out these patients. Very soon afterwards their reply indicated that five could be discounted e.g. they had declined treatment, or the condition had resolved etc. but the remaining four are four potential lives saved. It’s not very often I can have that sort of impact in 30 minutes!"

“The embedded team in Durham have been fantastic in their response to Covid support. We have worked hard to ensure that we have a one team approach across County Durham and the badge that somebody wears is irrelevant. The embedded team have great links with our practices and providers and have pitched in to help wherever it has been required. We can’t thank them enough for their hard work, perseverance and dedication”.