Case Studies

“The embedded team in Durham have been fantastic in their response to Covid support. We have worked hard to ensure that we have a one team approach across County Durham and the badge that somebody wears is irrelevant. The embedded team have great links with our practices and providers and have pitched in to help wherever it has been required. We can’t thank them enough for their hard work, perseverance and dedication”.

I cannot begin to explain what it has meant to have you in the team, I really could not have done my job without you here. You’ve made such a difference to both me and the wider team – thank you so much.

“Just wanted to say a huge thanks for the support over the last few weeks of note on the Primary Care Cell today we were commented on by the pharmacy lead for how proactive we had been and how grateful the staff were”.

Delivering a public consultation during the first wave of COVID-19 was a daunting challenge. This was also a high profile project with national attention. NECS' expertise in designing and delivering public consultations was invaluable in making the case that we could deliver a best practice consultation using virtual methods. NECS were able to adapt their existing plan, developed before face-to-face contact became impossible, to a virtual, non-contact context. We are absolutely confident that we delivered on all the consultation’s objectives. A longer term gain for us locally has also been persuading local stakeholders that we can undertake engagement and consultation using virtual methods without compromising the quality of the exercise.